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Never Stay at the Sheraton Laval Hotel, worst experience ever.
Never Stay at the Sheraton Laval Hotel, worst experience ever.
I have had two past stays at the Sheraton Laval Hotel, 2440 Autoroute des Laurentides Laval ,Quebec H7T 1X5, and didn't learn from my first one that this Hotel is stealing my Points and stays from which they belong to me, what they do is tricky, on the Folio invoice...
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Sainte-Therese, Quebec
#485344
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We had booked through booking.com and our car broke down on the way to the hotel. We tried making arrangements with them to stay at a closer property (we were 9 hours away), use at another time, cancel it, or anything else they could suggest. Although this was a...
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Anonymous
Anonymous

First off, I am sorry to hear about your bad experience. I am a former employee at one of the call centers for Starwoods, the company that owns the Sheraton. This sounds li...

#479722
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I booked 7 nights at the Sheraton Fiji in Denarau. The SPG website states that Sheraton offers its guests free transfers to Aquillo Island. This is NOT TRUE. There has been no service provided to guests to visit the island for over 12 months, yet as of 1 March 2014 the...
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Fiji, Fiji
#477710
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We stayed at the Bugambillias Sheraton (Puerto Vallarta Mexico) between December 23th to 26th (2013) , being in the pool area, some security guard named ANDRES ORTIZ, in a bad way indicated us that our children can´t be in the Jacuzzi (there wasn´t any announce...
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LTCC
LTCC

And writing like this damages the English language. And what the heck is..."in a bad way indicated"?

#467679
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Sheraton downtown Orlando- never again! Booked a room 4 mo. ahead of time for the Eagles concert 11/23. Nice room until... feeling frisky pulled down the sheets about 1/2 way laid down as things progressed, kicked the sheets completely down and to our dismay the prior...
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Anonymous
anonymous

Why in heaven's name would you expect to get the room free, they changed the bedding, and offered you some money back? That should have been enough.

#461661
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Featured

UGGG..what a waste of time and efforts. I like the hotel and location...the issue is thier billing. When I entered my room I open the mini- fridge to check it out...I thought about buying some milk to store in the fridge. The fridge was full of candy and drinks. I...
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Anonymous
motofreek7

You should throw the fridge out the window on your next stay. Tape the door shut first so it won't open. LOL

Anonymous
Lynda

And? Did they refund it? Did you call them? What? How come you didn't review your bill before you left the hotel? :x

#443627
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May 2013. The Sheraton hotel and casino on Nassau Beach Bahamas. We returned 3 days early from our trip to the Bahamas. I surprised my husband for our anniversary. A surprise is what we both got!!! Aside from the rain all week, it was hot and we had no air...
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#413817
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I have lived out of Hotels for more that 4 years, while working in my 20's. Now in my 30's and I recently took a position where I will be staying away from home for a few days out of the week. Let me tell where I will not be staying. The Sheraton, in...
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Anonymous
Lazy guy

Thank you Lynda, that is great advise. Lazy guy that I am. :zzz ,

Anonymous
BOB

Every place I stay, I join their "club." Worthless, I have found. It is supposed to allow for late check out & a few other perks. Not happening & not even polite ab...

#369700
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I stayed overnight at the Sheraton Miami Airport Hotel and they charged me $15.00 for self parking. Worst yet the wanted to charge my wife $15.00 for parking, even if we had one vehicle. I called to complaint. They still held firm to the $15.00 charge but agreed to...
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St. Johns, Florida
#369669
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I booked a 3.5 star hotel in PDX for a birthday weekend. I opted to pay a higher price for the 3.5 star hotel because I like nice rooms. Priceline booked our room at the Sheraton at the Portland Airport. When we arrived at the hotel, we were put in a room that was...
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#339422
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